Gain access to the most comprehensive online resource for independent retail store owners and managers who want to build a more profitable and successful business.

Find manuals, forms, spreadsheets, tactics, and strategies created by experienced independent retailers to help you
attract new customers without going broke, buy inventory at better pricing, increase sales, reduce your overhead costs, organize your business, and successfully compete with the big-box stores and mega-chains.

DOWNLOAD: Retail Store Employee Handbook Having a well-written and complete Retail Store Employee Handbook is vital to the success and safety of your retail business. Use this template to create one of the most important documents for any retail store. Put into writing your retail store's policies and procedures so that your employees know what to expect from . . . more >> How to Double The Response Rate on Your Direct Mail While Cutting Costs in Half Many successful independent retail store owners rely heavily on direct marketing. If you do enough of it your costs can quickly add up. Learn key steps you can take to double your "bang for the buck" by both increasing the number of customers who respond to your direct mail while reducing your overall direct mail marketing spend . . . more >> Retail Inventory Buying Guide: How and Where to Buy Merchandise For Your Store Retail business owners have many options when buying merchandise for their stores - manufacturers, wholesalers, distributors, buying services, buying groups, and more. Who should you buy from? Where can you get the best pricing and terms? Use our retail store inventory buying guide to learn proven buying strategies . . . more >> How to Build and Manage Your Most Valuable Asset - Your Customer List Your customer list - your database that contains names, addresses, and email addresses of your customers - is the most important tool in your marketing arsenal. With it you can cost effectively reach your existing customers and keep them loyal to your store, regardless of what your competitors do. Learn the best ways to build a rock solid customer base for your business that the mega-chains and big-box retailers cannot penetrate . . . more >> How to Avoid Costly Newspaper Advertising Mistakes Make a mistake with newspaper advertising and you'll quickly pour your ad budget down the drain and be left without any new customer traffic. Get it right and you can reach new customers at relatively low cost. Learn the do's and don'ts of newspaper advertising all independent retailers need to know . . . more >>